ITIL V3 Qualification Scheme

The ITIL Version 3 (V3) Qualifications scheme provides a modular approach to ITIL certification, and is comprised of a series of certifications focused on different aspects of ITIL Best Practice, to various degrees of depth and detail.

There are four levels of certification within the V3 scheme:

• ITIL Foundation Level
• ITIL Intermediate Level- Service Lifecycle & Service Capability Streams
• ITIL Expert Level
• ITIL Master

The modular, tiered approach to certification not only offers increased flexibility to candidates relating to the disciplines or areas of ITIL that they are able to study, but generally makes ITIL certification more accessible and achievable.

The entry level for the scheme is the ITIL Foundation Level, and upon successful completion of the ITIL Foundation Certificate in IT Service Management, a candidate becomes eligible to take further V3 certifications within the scheme.

The ITIL Intermediate Level provides two specific streams of education – the Service Lifecycle "Management" focused stream, and the Service Capability "Process" focused stream. A series of modules are available within both steams and each module focuses on a different area or stage of the ITIL V3 Spectrum.

The Intermediate level is the core of the qualifications scheme, and the modular construct allows candidates to select specific Intermediate certifications which are of interest to them, based on their own individual educational or career-driven requirements.

Candidates can choose to take as few or as many ITIL Intermediate modules they require; building a portfolio of certifications tailored to their own requirements, which can be achieved over time, at their own preferred pace.

The next level of the scheme, ITIL Expert Level, is awarded to candidates in recognition of their achievement of a number of certifications within the V3 and earlier ITIL schemes, and even through endorsed Complementary Qualifications which support ITIL and the core certification program.

The Expert level is closely linked to the ITIL V3 Credit System, which supports the scheme and rewards candidates with credits for successfully completing modules of ITIL study.

The final level of the scheme, the ITIL Master level, is the highest qualification available within the V3 program. this particular level is reserved for those individuals who can demonstrate and provide evidence of their ability to implement defined ITIL disciplines and IT Service Management Best Practices within the real world, working environment. This level of the scheme is currently in the final stages of development, however more information will be available soon.

For a full, definitive explanation of the V3 Qualification Scheme and credit system, please download the ITIL Service Management Practices V3 Qualifications Scheme Brochure (pdf).

The ITIL V3 Credit System and The Relationship Between V3 and V2

Find out more about the ITIL V3 Credit System and The Relationship Between V3 & V2.

Find out more about the ITIL V2 Qualification Scheme.